CUSTOMER SERVICE ADVISOR (C1800)
Well-established clients require a Customer Service Advisor to join their very busy team! The role is temporary and hours are 8 am to 4 pm / 9 am to 5 pm. This is a hybrid role and once training has been completed, you will work from home 3 days per week and attend their friendly open-office on the remaining 2. All ‘work from home’ kits will be provided by the client.
Duties will include:
- Taking a high volume of inbound calls
- Dealing with queries and resolving issues
- Escalating any complaints in the correct manner
- Live chat
- Logging all activities on CRM
- Liaising with internal staff
- Temporary contract role for 6 months
Bennett Staff has been successfully placing candidates since 1958 and acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Office, Warehousing, Manufacturing, Logistics, Industrial, and all categories of Catering staff.
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We aim to respond to all successful applications within 7 days. If you haven’t been contacted within this time, your application will have been unsuccessful, and your details will not be held. We apologize that we are unable to contact everyone in person and thank you for your interest.