Asset 1

Q: Where do I send my CV?

A: to get yourself known to the team please send your cv to cvs@bennettstaff.co.uk then call us on 0161 368 5511

Q: What Right to Work documents do i need to register?

A: BENNETT STAFF ID GUIDE Route 1: In person/ Physical check *Does not have an in date British/Irish Passport* ● Birth cert + Photo ID or B/I passport expired (no older than 5 years) ● 1x proof of address ● Proof of National Insurance Number Route 2: Check via Trust ID (Digital Check) *Anyone who has an in date British/Irish Passport* ● 1x proof of address ● Proof of National Insurance Number - Video Call / Imposter Check ● Send link to candidate to complete online check Route 3: Share code check via direct GOV. Anyone non-British/Irish Passport ● Obtain Passport copy + share code - Check via direct GOV site ● 1x proof of address ● 1x proof of National Insurance Number ● Video Call - Imposter check

Q: Online Registration Process

A: Once we have received your cv - we will call you to discuss what type of work you are looking for - once we have established your RTW and References we will send you an online application link - 5 links to complete. No cost to register just a little of your time. cvs@bennettstaff.co.uk

Q: How old do i need to be to register?

A: You need to be 18+ to register with us. Under the Education and skills Act 2008 in England (different rules apply in Scotland and Wales), a young person must remain in full time education or training until they are 18 years old. For the avoidance of doubt, a young person is defined as someone who is over compulsory school age and under the age of 18. A person is over compulsory school leaving age if he / she, is/turns 16 on or before the last Friday in June (in any given year) or will be turning 16 years old by the end of the summer holidays. If not in full time education, a young person can meet their legal obligation instead by being in full time occupation while also undertaking sufficient relevant training. Full time occupation in this regard means: • Working under a contract of employment (not a worker contract), or as a self-employed person, or otherwise than for reward (i.e. unpaid volunteer, or in an office holder position (e.g. as a company director): • For at least 20 hours per week, (not including time when they are participating in actual guided learning) • Under a contract or arrangement which is or is expected to be, of at least 8 weeks' duration. Note then that a typical contract for services used for supplying temporary workers will not suffice, neither with short term work of less than 8 weeks. If you are seeking to supply a young person into work, there are certain limitations which you must comply with accordingly. Aside from a maximum 40 hour working weeks, a young person must be allowed: • At least 12 hours of uninterrupted rest within any 24-hour period in which they work; and • A rest break of at least 30 minutes if a shift will last longer than 4 and a half hours; and • At least 48 hours of rest each week – uninterrupted. Additionally, young workers aged 16-17 must not work between the hours of midnight and 4am. They also cannot work after 10pm or before 7am unless they will be working in: • Agriculture • Retail Trading • Postal or newspaper delivery • A catering business, hotel, public house, restaurant etc. • Bakery

Q: Photo ID

A: If you have no up to date Passport or photo ID you can apply for a citizen card via the following link this will need to be accompanied with your birth certificate upon registration with us. https://www.citizencard.com/apply-for-a-uk-id-card-online STANDARD APPLICATION Costs £15 and takes 21 days. Card posted by Royal Mail 2nd class post URGENT APPLICATION Costs £30 and takes 1-2 working days. Card posted by Special Delivery guaranteed Next Day by 1 pm

Q: Where is Bennett’s based?

A: Bennett’s operate from 52 Market Street HYDE, Cheshire SK14 1AH. Not far from Hyde Town Hall and easy accessible by bus and train links. There are a number of pay and display car parks, however Asda is at the back of us.

Q: Why use an agency to look for work?

A: We have strong relationships with a variety of businesses in Tameside, Oldham, Stockport and Manchester. We know that getting a perfect job isn’t always easy but we are a friendly team and our goal is to work with you to help you get the type of job you’re after. We do our utmost to place you in suitable jobs that match your skills and interests although we have offered work to candidates which they have never considered before and it has turned out to be the job of their dreams. If formal interviews make you nervous we can assure you that you have nothing to worry about coming to see us.

Q: What geographical areas do we cover?

A: Bennett’s cover all Tameside, Greater Manchester and South Manchester areas. Basically much of the North West. We would never ask you to go to a location which isn't accessible for you.

Q: How long does it take to register?

A: Depending upon what type of work you wish to obtain it would approx. take 45 mins up to an 1 hr and half depending upon your skills.

Q: Once I’ve signed up for temporary work, what happens next?

A: We will liaise with the relevant client/s, if necessary arrange an interview, informal chat, induction time or find out start times and dates. We’ll then contact you to explain everything you need to know about the role/s we have to offer you. We’ll give you as much information as possible e.g. hours of work, duties, pay, duration, location, and travel directions so that you can decide if you would like to be put forward or start the role. You’ll also get written confirmation of the details from us if you decide to accept the job we’re offering you. If you don’t like the sound of what we have to offer you, we simply ask that you are honest and tell us that. You don’t have to accept work which you don’t like the sound of. We’ll call you when you’ve started, just to check how you are getting on and then keep in touch during the assignment. We’re at the end of the phone, if you need any help or advice. If we have nothing suitable to offer you immediately, we will contact you when we do.

Q: How is my data kept secure with regards to the GDPR?

A: Your personal data is only held by Bennett Staff for 12 months, and not sent to any third party without explicit consent.

Q: How often do I get paid?

A: On completion and submission of a signed timesheet or clockcard you will be paid weekly – every Friday (your first week being in arrears) you will receive a payslip every Wednesday afternoon up to 6 pm this will be password protected - (please follow the instructions on the email we send)

Q: How do i book my holidays?

A: You need to liaise with your consultant to find out how many holidays you have accrued. Then speak with your line manager to establish the best time for when to can take your leave. Once agreed you need to complete a holiday request form and send your request in, either by post of email. More information can be found in your handbook.

Q: How do the Bank Holidays Work

A: Bank holidays are not automatically paid - you will need to request them the way you would request a standard holiday. In writing and double the amount of notice. Please contact our team for more information.

Q: When is the holiday year?

A: Your holiday year starts 1st September to the end of October in anyone year. (all holidays must be taken within that leave year). For more information about holidays this will be in your handbook and Contract for services - which would have been given to you at registration.

Q: How do we interview our candidates?

A: All candidates are personally interviewed face to face at our office or via video link. We do this to check your Right to work in the UK documents. We will never hold or keep your data, this is automatically given back to you once we hold an initial interview /registration. This is where all ID is checked and stamped.

Q: Can I approach Bennett's confidentially?

A: Yes our trained consultants are on hand to help wherever we can, we will always deal with your application or vacancy in the strictest of confidence.

Q: How much notice do you need to give Bennett's to be provided with staff?

A: We would like a weeks notice where possible. However we appreciate this sometimes may not always be feasible. But as much notice as possible please.

Q: Do we have both temporary and permanent jobs available?

A: Bennett's specialize in both temporary and permanent job opportunities. Temporary work is as it says temporary this could be to cover sickness, holidays, peak periods or even maternity leave. Remember some temporary roles do become permanent.

Q: Once I register a vacancy with Bennett’s online, when will a consultant contact me?

A: When you have registered your vacancy on line, one of our consultants will be in touch within the next 24 hours if not sooner.

Q: How can I pay my invoice?

A: You can pay for our services via BACS (which usually takes 3 days) same day payment or a cheque addressed to Bennett Staff Bureau.

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