FAQ

A: to get yourself known to the team please send your cv to cvs@bennettstaff.co.uk then call us on 0161 368 5511

A: BENNETT STAFF ID GUIDE Route 1: In person/ Physical check *Does not have an in date British/Irish Passport* ● Birth cert + Photo ID or B/I passport expired (no older than 5 years) ● 1x proof of address ● Proof of National Insurance Number Route 2: Check via Trust ID (Digital Check) *Anyone who has an in date British/Irish Passport* ● 1x proof of address ● Proof of National Insurance Number - Video Call / Imposter Check ● Send link to candidate to complete online check Route 3: Share code check via direct GOV. Anyone non-British/Irish Passport ● Obtain Passport copy + share code - Check via direct GOV site ● 1x proof of address ● 1x proof of National Insurance Number ● Video Call - Imposter check

A: Once we have received your cv - we will call you to discuss what type of work you are looking for - once we have established your RTW and References we will send you an online application link - 5 links to complete. No cost to register just a little of your time. cvs@bennettstaff.co.uk

A: Engaging Young Workers Following the recent GCSE results cycle, employment businesses and agencies may find themselves approached by young people aged between 16 and 17 for work opportunities. Employers have specific legal obligations when they engage young people. In these scenarios an employer is either an employment business engaging workers for temporary work or a client using the services of an employment agency to introduce them to candidates for permanent work. Under the Education and Skills Act 2008, there is a requirement for young people in England to remain in education and training. The Act applies to any person who: Is a resident in England, Has ceased to be of compulsory school age, Has not reached the age of 18, and Has not attained a ‘level three qualification’ (two A-levels, or various other broadly equivalent qualifications). Full time education includes appropriate full-time education, training or training in accordance with a contract of apprenticeship or an apprenticeship agreement. The Act does not apply to those in Wales, Scotland and Northern Ireland, where individuals do not have to undertake education or training once they have reached school leaving age. Alternatively, 16- and 17-year-olds who are neither in full-time education nor training can instead be in: “Full time occupation”, which means working under a contract of employment or as a self-employed person for at least 20 hours per week, and for which the expected duration of the contract or arrangement is at least 8 weeks; and Participating in “sufficient relevant training or education in each relevant period”, for those in full-time occupation, meaning a minimum of 280 hours of guided learning per year or the equivalent pro rate for shorter periods. Because of these requirements employment businesses are unlikely to be able to supply young workers to their clients on a contract for services as these are unlikely to meet the definition of “full time occupation”. Employment businesses engaging young workers under a contract of employment and agencies introducing them for permanent work must also be mindful of these requirements when introducing young workers for permanent work as they will need to consider whether a role put forward by a client complies with the requirements of the Education and Skills Act. Members must also be aware of their obligations regarding health and safety and working time limits for young workers, which apply to England, Wales, Scotland and Northern Ireland. Further information can be found on the REC Legal Guide on Children and Young Workers.

A: If you have no up to date Passport or photo ID you can apply for a citizen card via the following link this will need to be accompanied with your birth certificate upon registration with us. https://www.citizencard.com/apply-for-a-uk-id-card-online STANDARD APPLICATION Costs £15 and takes 21 days. Card posted by Royal Mail 2nd class post URGENT APPLICATION Costs £30 and takes 1-2 working days. Card posted by Special Delivery guaranteed Next Day by 1 pm

A: Bennett’s operate from 52 Market Street HYDE, Cheshire SK14 1AH. Not far from Hyde Town Hall and easy accessible by bus and train links. There are a number of pay and display car parks, however Asda is at the back of us.

A: We have strong relationships with a variety of businesses in Tameside, Oldham, Stockport and Manchester. We know that getting a perfect job isn’t always easy but we are a friendly team and our goal is to work with you to help you get the type of job you’re after. We do our utmost to place you in suitable jobs that match your skills and interests although we have offered work to candidates which they have never considered before and it has turned out to be the job of their dreams. If formal interviews make you nervous we can assure you that you have nothing to worry about coming to see us.

A: Bennett’s cover all Tameside, Greater Manchester and South Manchester areas. Basically much of the North West. We would never ask you to go to a location which isn't accessible for you.

A: Depending upon what type of work you wish to obtain it would approx. take 45 mins up to an 1 hr and half depending upon your skills.

A: We will liaise with the relevant client/s, if necessary arrange an interview, informal chat, induction time or find out start times and dates. We’ll then contact you to explain everything you need to know about the role/s we have to offer you. We’ll give you as much information as possible e.g. hours of work, duties, pay, duration, location, and travel directions so that you can decide if you would like to be put forward or start the role. You’ll also get written confirmation of the details from us if you decide to accept the job we’re offering you. If you don’t like the sound of what we have to offer you, we simply ask that you are honest and tell us that. You don’t have to accept work which you don’t like the sound of. We’ll call you when you’ve started, just to check how you are getting on and then keep in touch during the assignment. We’re at the end of the phone, if you need any help or advice. If we have nothing suitable to offer you immediately, we will contact you when we do.

A: Your personal data is only held by Bennett Staff for 12 months, and not sent to any third party without explicit consent.

A: On completion and submission of a signed timesheet or clockcard you will be paid weekly – every Friday (your first week being in arrears) you will receive a payslip every Wednesday afternoon up to 6 pm this will be password protected - (please follow the instructions on the email we send)

A: You need to liaise with your consultant to find out how many holidays you have accrued. Then speak with your line manager to establish the best time for when to can take your leave. Once agreed you need to complete a holiday request form and send your request in, either by post of email. More information can be found in your handbook.

A: Bank holidays are not automatically paid - you will need to request them the way you would request a standard holiday. In writing and double the amount of notice. Please contact our team for more information.

A: Your holiday year starts 1st September to the end of October in anyone year. (all holidays must be taken within that leave year). For more information about holidays this will be in your handbook and Contract for services - which would have been given to you at registration.

A: All candidates are personally interviewed face to face at our office or via video link. We do this to check your Right to work in the UK documents. We will never hold or keep your data, this is automatically given back to you once we hold an initial interview /registration. This is where all ID is checked and stamped.

A: Yes our trained consultants are on hand to help wherever we can, we will always deal with your application or vacancy in the strictest of confidence.

A: We would like a weeks notice where possible. However we appreciate this sometimes may not always be feasible. But as much notice as possible please.

A: Bennett's specialize in both temporary and permanent job opportunities. Temporary work is as it says temporary this could be to cover sickness, holidays, peak periods or even maternity leave. Remember some temporary roles do become permanent.

A: When you have registered your vacancy on line, one of our consultants will be in touch within the next 24 hours if not sooner.

A: You can pay for our services via BACS (which usually takes 3 days) same day payment or a cheque addressed to Bennett Staff Bureau.