SERVICE DESK CO-ORDINATOR - Bredbury (SDCKM)
Bredbury, Stockport
Posted 6 days ago
£13.00 to £13.00 PH
Temporary
We are seeking a highly organised and technically skilled Service Desk Co-ordinator to join a very busy team in Bredbury, Stockport. you will play a pivotal role in ensuring smooth, effective coordination of our mobile Service Engineers’ schedules while managing all on-site service concerns reported by customers. You’ll be the first point of contact for our clients, processing orders, addressing their questions, and making sure every need is met promptly and professionally.
Responsibilities
- Job Coordination: Manage incoming service requests and schedule work efficiently
- Client Communications: Handle service and update calls, liaise with clients, and maintain a positive client relationship
- Scheduling Allocate jobs based on engineer skill set, availability, and location to maximise efficiency
- Managing Subcontractors: raising purchase orders and following up for job completion details & invoices
- Project Tracking: Monitor job progress, ensure timely completion, and manage job costs
- Quoting and Documentation: Compile quotations, manage client rates, and handle purchase orders and invoices
Ideal Candidate Attributes:
- Strong communication and numerical skills
- Excellent time management and attention to detail
- Manage in a very busy productive role
- Friendly, team-oriented, and proactive
- Ability to work independently and collaboratively
What else you need to know:
- 8am – 4pm Monday to Friday
- £13.00 per hours + holiday pay, weekly pay
- Canteen and company parking
Bennett Staff acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Office, Warehousing, Manufacturing, Logistics, Industrial and all categories of Catering staff.
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We aim to respond to all successful applications within 7 days. If you haven’t been contacted within this time, your application will have been unsuccessful, and your details will not be held. We apologize that we are unable to contact everyone in person and thank you for your interest.
