SERVICE DESK CO-ORDINATOR - Stockport (SDOKM)

												 Stockport
												 Posted 4 days ago
											

												 £13.00 to £13.00 PH
												 Temporary
											

We are seeking a highly organized and technically skilled Service Desk Co-ordinator to join a very busy team in Bredbury, Stockport. you will play a pivotal role in ensuring smooth, effective coordination of our mobile Service Engineers’ schedules while managing all on-site service concerns reported by customers. You’ll be the first point of contact for our clients, processing orders, addressing their questions and

making sure every need is met promptly and professionally.

Key responsibilities:

Job Coordination: Manage incoming service requests and schedule work efficiently
Client Communications: Handle service and update calls, liaise with clients, and maintain a positive client relationship
Scheduling and Optimisation: Allocate jobs based on engineer skill set, availability, and location to maximise efficiency
Managing Subcontractors: raising purchase orders and following up for job completion details & invoices
Project Tracking: Monitor job progress, ensure timely completion, and manage job costs
Quoting and Documentation: Compile quotations, manage client rates, and handle purchase orders and invoices

Ideal Candidate Attributes:

Strong communication and numerical skills
Excellent time management and attention to detail
Friendly, team-oriented, and proactive
Ability to work independently and collaboratively

What else you need to know:

7.30 am – 4.30 pm Monday to Thursday 7.30 am – 4 pm Friday
Company parking
onsite kitchen / canteen

Bennett Staff Bureau acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Office, Warehousing, Manufacturing, Logistics, Industrial and all categories of Catering staff.

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We aim to respond to all successful applications within 7 days. If you haven’t been contacted within this time, your application will have been unsuccessful, and your details will not be held.

We apologise that we are unable to contact everyone in person and thank you for your interest