OFFICE ADMINISTRATOR (OPERADDEN)

Tameside
£10.26 to £10.26 PH Temporary

Due to continued growth our client is looking to recruit an additional Administrator – this role will be temp to perm for the right candidate.

Responsibilities

To provide support to the Operations team in completing new business roll outs & other business projects, ensuring that deadlines are met and stakeholder are kept well informed throughout. The person will be an Operational contact for suppliers and ensure they are kept informed of business activities affecting them and maintaining positive working relationships. They will also provide administration support to ensure the smooth running of the office ensuring the office is always kept well stocked and maintained.

Office

The person will support the Operations Supervisor in the day-today matters running of office operations to ensure that all colleagues are resourced and comfortable in the working environment and visitors are catered for in a professional manner

  • Complete internal stock checks for office supplies as instructed
  • Arrange company travel
  • Ensure visitors are greeted in a professional manner and internal meeting attendees are notified of their arrival
  • Facilitate catering and refreshments for meetings when required
  • Organising the setting up & clearing of meeting rooms for all site guests attending meetings on site
  • Ensuring office areas are kept clean and tidy in line with rota’s, reporting any issues to the Operations Supervisor
  • Arrange for staff birthday card & celebration gathering including cakes
  • Be a point of contact for all office related queries and request from staff
  • Send internal announcements, communicate information to all employees when instructed

Operational supplier Relationship Lead

This person is required to build and maintain a relationship with suppliers to relay and obtain key information pertaining to the following:

  • Record all new business request on new business sheet ensuring all sections are completed
  • Generate all supplier allocation request by completion of the new business template and sending to Account Management
  • Send instruction for new site set up and supplier allocation to Data Management team in line with go live dates.
  • Ensure suppliers are fully equipped with all relevant information and training relating to the contract to commence supply to new site on the go live date
  • In conjunction with Account Management quickly react to full supplier redeployments by ensuring new supplier details and delivery schedules are confirmed and sites are contacted with new supplier details promptly to guarantee continuity of supply
  • Liaise with suppliers on queries and dispute resolution so orders can be finalised through to invoiced
  • Engage with suppliers on new projects to ensure they fully informed at all times

Roll Out / Projects

This person will be supporting the Operations Supervisor & Operations Manager to effectively manage projects in line with business objectives.

  • Liaise with Account Management for supplier allocations & delivery schedules
  • Instruct suppliers on contract prerequisites band confirm agreement to supply under these
  • Chase, collate and record information pertaining to the project/roll out in master excel spreadsheet
  • Engage with Operations team call campaigns to new customers, ensuring that all roll out information is delivered in a timely professional manner in line with deadlines. This will involve a high volume of outgoing scripted calls required in line with mobilisation timelines
  • Record all roll out call information succinctly highlighting completed and those for follow up
  • Deal with incoming project/roll out queries and ensuring they are followed through to completion
  • Collate welcome information for issue to new sites using mail merge function in Microsoft Word
  • Be able to priorities during busy periods escalating urgent issues and queries to the Operations Supervisor when necessary
  • Liaise with internal departments to ensure roll outs are set up accurately and ready for go live
  • Email, word document, excel spreadsheets completion as requested by the Operations Supervisor

Administration

  • Distribute all incoming post and oversee all outgoing post including marketing mailing
  • Create and keep current internal outlook distribution lists
  • Using own initiative to interrogate internal systems to answer queries
  • Arrange delivery and charging of Pergal machines, dealing with related queries, sales & recalls
  • Invoice processing via online portals as required
  • Provide administration resource to other departments as and when required

Knowledge and Skills

  • Excellent organisational skills
  • Confident professional telephone manner essential
  • Able to work to challenging deadline and use initiative
  • Meticulous attention to detail essential
  • Self-motivated and efficient
  • Good knowledge of Microsoft packages

Hours

  • Working hours: 8am to 4pm Monday to Friday
  • Temp to perm
  • Company parking and canteen facilities
  • Modern offices

Bennett Staff acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Office, Warehousing, Manufacturing, Logistics, Industrial and all categories of Catering staff.

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