• Tameside
  • Posted 2 weeks ago
  • Salary: £18000 to £19000 pa

Well established Tameside company established since the late 80’s

Key Tasks:

  • Responsible for dealing with customer complaints and queries through to resolution, in an effective and timely manner.
  • Responding to customer queries via email and over the phone
  • Providing advice and guidance for customer issues
  • Delivering exceptional customer services
  • Raising replacement sales orders
  • Processing of credit notes
  • Liaising with ASMs and other internal departments regarding customer service issues
  • Inspect goods that have been returned for credit when required
  • Make commercial decisions regarding the most cost-effectiveness course of action required for customer issues
  • Fresh Fruit provided to support healthy eating
  • Social events
  • Wellness plan available to employees after 3 year’s service
  • After 5 years’ service staff do not have to work on their Birthday
  • 23 days annual leave plus standard bank holidays
  • Childcare Voucher scheme
  • Staff saving scheme
  • Subsided boot camp sessions twice a week (off-site)

ESSENTIAL SKILLS NEEDED BY CLIENT: Candidate specification

  • Possess a passion for customer service excellence
  • Ability to work as part of a team
  • A strong work ethic and the ability to deliver under pressure
  • Effective problem solver
  • Excellent telephone manner

Fantastic company offering great benefits for a job well done.

Bennett Staff Bureau acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Office, Warehousing, Manufacturing, Industrial and all categories of Catering staff. Follow us on LinkedIn, Facebook and Twitter

To apply for this job email your details to cvs@bennettstaff.co.uk

Apply using webmail: Gmail / AOL / Yahoo / Outlook