TIMELINE & SUCCESS
1958 – 2007
Bennett Secretarial Services was originally established in 1958 by Mr Roy Bennett who started his career as an Official Court Shorthand Writer to the Lord Chancellor’s Office, producing transcripts and attending courts and international conferences in many parts of the world.
Roy Bennett’s early experience of using an employment agency was during the last ‘capital punishment’ murder trial at a UK court. He needed an experienced typist to type up draft transcripts within 24 hours for the Government Departments and Appeal Court. The agency he used provided a ‘two fingered’ typist who could only work from 11am till 2 pm that day. The agency had obviously not provided the service needed within the timescales as the transcripts were needed by the Lord Chancellor. The agency was then unable to find a replacement so Roy Bennett completed the transcripts himself and subsequently started the Employment Bureau Service.
The idea of providing a same day professional service based around clear customer need was borne, embracing applicant testing and referencing, and the pillars of listening, professionalism and a team approach are the values and ethos of our business today.
In order to expand the business during the late 80’s / 90’s. We realised that Bennett Secretarial Services needed to venture into other categories. Hence the name change Bennett Staff Bureau. Research illustrated that Industrial and Catering work was a niche market waiting to be tapped so we ventured into Oldham, Stockport and Altrincham. Recruiting experienced Consultants to ensure our outlets met the demands of our clients needs.
After many successful years in the Oldham, Stockport and Altrincham regions, we knew we needed to spend more time living with our clients, we made the decision to consolidate the outlets………
2007 – 2014
Since consolidating our outlets under one roof, we have been able to offer a range of quality staffing solutions including one to one attention to each of our clients, getting to know your recruitment needs enabling our staff to find the right people at the right time.
We invested heavily in new hardware, software and applicant searching systems. This has enabled us to meet the demands of our clients, new and old.
Market conditions were up and down during this period and we had to make some very tough decisions along the way, but we never let that deter us from delivering a quality service. We remain focused, driven and always deliver our promise.
The philosophy of the business has not and will not change. The current team have all been trained by Mr. Bennett and Mr. Powell, whom for many years placed thousands of workers into jobs.
2014 – Present
Still delivering our promise and focusing on what we do best by not diversifying in areas we don’t cover.
During 2014 – Bennett’s was awarded the Pride of Tameside Service Provider award. The Directors are extremely proud of the team’s exemplar customer service and honest approach and without them we would cease to be a business.
December 2014 – Bennett’s also won a place in Small Business Saturday UK – our MD Claire Wolstenholme attended a breakfast meeting at Number 10 Downing Street with George Osborne. To celebrate the success of many small businesses that help the UK economy grow from strength to strength.
December 2015 – 1 of 3 local businesses to be a Finalist for Pride of Tameside Service Provider.
January 2017 – We are the first Recruitment agency in the North West to be awarded with Buy with Confidence Scheme – Trading Standards certificate – “Increasing confidence by recognising and promoting businesses committed to trading lawfully, safely and fairly”.
We never rest on our laurels, we have a healthy respect for the ability to discern value and high standards. We operate good business ethics at all times and fully support equality and diversity as a key aspect of our operational practice.
We believe that the Company’s prosperity should be shared beyond those directly involved with the business and that a fundamental obligation exists to contribute to the wider community in which we operate. Bennett’s is a good neighbour and we pride ourselves on strong community links.
We are privileged to serve local residents with regular local work encouraging the use of public transport. We attend local job fairs to support local unemployed people and hold specific ‘dressing-up’ days for different charities – Macmillan coffee morning, Breast Cancer ‘Paint it Pink’, Jeans for Genes, British Heart Foundation, Tameside 4 Good, Christie’s – Bupa Manchester 10k run, Make a wish foundation, Stroke association to name but a few.
So far we have raised over £2,000 to the above charities alone!
Shareholders Mr. Powell and Claire Wolstenholme, Director Robbie Harrison and all Staff have the same vision, values, qualities and commitment to ensure our quality standards and processes stay in place for years to come.
We firmly believe that transparency, leadership, coaching, regular customer service reviews, branding, market changes, plenty of drive and enthusiasm to have fun is the success of our business today.
Watch this space ………